Accede a tus conversaciones, contactos y mensajes de forma programática.
{
"data": [
{
"id": 12345,
"channel_id": 1,
"status": "open" | "closed",
"channel": "whatsapp" | "web" | "instagram" | "messenger",
"ai_assistance": true,
"contact": {
"id": 789,
"name": "Juan Pérez",
"identifier": "5215512345678",
"channel": "whatsapp"
},
"message_count": 14,
"messages": [
{
"id": 99001,
"direction": "inbound" | "outbound",
"source": "whatsapp" | "api",
"sender_type": "contact" | "ai" | "human",
"content": "Hola, necesito ayuda",
"content_type": "text",
"media_url": null,
"created_at": "2026-03-15T14:30:00-06:00"
}
],
"created_at": "2026-03-15T14:28:00-06:00"
}
],
}